The increasing dissonance – even decoupling – between social discontent, falling quality indicators and good safety results
The example of medicine
René Amalberti, Director of the FonCSI, member of the National Academy of Technologies of France, has written a new “Industrial Safety Opinion Piece”. The outcome of several months of research, this study explores how safety results appear to have improved in the medical domain… when all of the indicators tend to show the opposite. Where does this paradox originate?
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